Accessibility Statement

At Fit2Run, our goal is to serve every guest, from first-time walkers to seasoned runners - with the gear, advice, and support they need to move comfortably. We believe that same inclusive spirit applies to our online store, and we are committed to making Fit2Run.com accessible and usable for all visitors.

Standards & Objectives

Fit2Run strives to align its digital experience with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA standards, as well as applicable Americans with Disabilities Act (ADA) requirements. We aim to design our storefront so that users relying on assistive technologies can navigate our catalog, search for products, and complete purchases seamlessly.

Available Accessibility Tools

To help customize your browsing experience, Fit2Run provides an interactive accessibility tool powered by UserWay. By clicking the accessibility icon located on our storefront, visitors can adjust display settings—including modifying font size, increasing color contrast, adjusting line spacing, and enabling additional screen-reading features directly on the page.

Need Assistance or Have Feedback?

We recognize that digital accessibility is an ongoing effort, and we are continually looking for ways to improve our website experience. If you encounter any barriers while shopping, experience difficulty placing an order, or need help navigating any portion of Fit2Run.com, our team is ready to assist you.

  • Email Us:
     support@fit2run.com

  • Customer Support: Our fit specialists can assist you directly with product questions, sizing guidance, or completing your checkout.

When contacting us, please include the specific webpage or feature you had trouble with so our team can review the issue and assist you as quickly as possible.

Third-Party Content

While we work to ensure an accessible experience on Fit2Run.com, our website may include links to or integrations with third-party partners (such as brand videos, embedded maps, or payment services) that are not directly managed by Fit2Run. We encourage all of our vendors to maintain accessible digital content.